Q: What is the lead time for orders?
A: Standard models typically ship within 7 days, while customized units require 30–45 days depending on the specifications.
Q: Do you provide after-sales service overseas?
A: Yes, we provide 24/7 technical support and have partnered service centers in key global regions to assist our customers.
Q: Can I request a customized machine?
A: Absolutely. We offer tailored attachments and configurations to meet your specific production requirements.
Q: What materials are used in the construction of the machine?
A: The machine is primarily constructed from high-quality SUS304 food-grade stainless steel to ensure hygiene and durability.
Q: What types of products can this machine produce?
A: It is ideal for mousse cakes (tiramisu, cheesecake), custard sauce, chocolate sauce, fruit jams, and various salad dressings.
Q: How do I place an order?
A: Please reach out to our team to request a personalized quote, and we will guide you through the purchase order process.