❓ Frequently Asked Questions
What kind of furniture production services do you provide?
We provide OEM services and full customization options to meet specific project needs.
I only have photos of the product, can I complete the order production?
Yes, our technician team can reproduce the product you need based on the pictures or design drawings you provide.
What are your advantages and why choose our furniture?
Product quality is fundamental. We believe that reducing after-sales problems ensures higher long-term value and reliability for our customers.
How long is the warranty period for your product?
We offer a 1-3 year after-sales warranty for our furniture products depending on the specific materials used.
How does the transaction and delivery of the product proceed?
A deposit of 30% via T/T is required prior to production, and the remaining 70% balance should be paid before shipment.
How to deal with after-sales problems caused by product damage?
A brand new replacement will be shipped with your next order, or sent directly to you after verifying photos and videos of the damage.