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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with over 10 years of experience in the refrigeration industry since 2012.
Do you support customized orders (OEM/ODM)?
Yes, we fully accept OEM and ODM orders, including customized logos and specific design requirements.
What is the warranty period for your products?
We provide a 12-month warranty for the entire unit and a 3-year warranty for the compressor.
What is your typical delivery lead time?
During peak season, delivery takes 30-40 days. In the off-season, it can be as quick as 15 days.
What certifications do your products hold?
Our products are certified with CE, ROHS, REACH, BSCI, ISO 9001, and ISO 14001 standards.
What are your standard payment terms?
Our standard terms are 30% TT in advance, with the balance due before delivery or via L/C.
Coden Kitchen
