Q1. What payment terms are acceptable?
A1: We support most standard payment terms, including L/C and T/T.
Q2. What is your Minimum Order Quantity (MOQ)?
A2: We accept all orders, including small quantities. The standard MOQ is 1 set.
Q3. What about the availability and production time?
A3: It depends on the models and quantity. Typically, production takes about 10-15 days after receiving payment or deposit.
Q4. Can the furniture be customized to my specific design?
A4: Yes, we offer full customization for material, color, and size. We can also develop new molds based on your design sketches.
Q5. Do you provide design assistance for floor plans?
A5: Absolutely. Our design team can create custom CAD proposals based on your floor plan or even simple hand-drawn sketches with dimensions.
Q6. How is the furniture protected during international shipping?
A6: We use standard export cartons with internal protection including foam materials and anti-moisture plastic to ensure safety during transit.